Frequently Asked Questions

Can you do it for me?

My focus is on showing you how (also known as skill transfer) and providing accountability. For that, I need you to be there.

I have a lot of sensitive data and information I don't want shared. How do you handle confidentiality?

As a member of NAPO, I am committing to following a code of ethics which includes maintaining client confidentiality. Anything you share with me remains between us, and this is the primary reason why I don't record our Zoom sessions. 

Can you help me fix problems with my computer?

My specialty is information organizing. For tech troubleshooting, hardware, or systems questions,  I recommend you connect with an IT company in your area.

Do you only work with certain software or programs? 

Of course I have my favorites (Evernote FTW!), but I think it is more important to find the best fit software for you and your goals. That may turn out to be something you are already using!

What makes you different than other digital organizers?

My goal is to work myself out of a job. No, really! I am here for my clients when they have a question or need a quick catch up session, that's always going to be true. My goal is to get you to the point where you feel confident maintaining your organizing progress independently. 

How long will it take to reach my goals?

It depends (I know, everyone hates that answer!). My clients come to me with different tech skill levels and different amounts of organization. It's one of the joys of this work, but it also makes it hard to predict exact time frames. That's why I work session by session, at your pace, as efficiently as possible. 

I work best in person, can you help me?

Ilios Digital Organizing is a virtual business. If in person is best for you, I recommend you check out napo.net and use the Find an Organizer tool to see who works in your area.

Are you a Mac or a PC?

I'm both! Plus, Android, iOS, and web based software. 

Are cats really that awesome?

I think they are! Would you like to see pictures of my cats? Hear stories about them? 🙂 How about a cat meme? I've got plenty!