Are you just joining us for How to Fix Email? Check out the earlier steps here on my blog!
How many times have you been cc’d on an email and wondered ‘why is this coming to me?’ Or on the flip side, how many times have you sent an email where you cc’d someone, just in case?
Fixing email requires stopping and thinking before you send an email out. This is especially true when you are trying to decide who to include in a group email. Before you send the message, ask yourself, who really needs to know this information? Are they directly involved in the situation? Directly impacted by it? Will they even care?
And let’s not get started on the close cousin of the cc – the dreaded “reply all” option. Have you been part of one of those email discussions? Clogging up your inbox with stuff you don’t need to know? Just don’t do it. Not unless you’re directly told to include the group in your response.
So what are your next steps? Think before you cc. And watch out for that reply all button!
How’s your email going this week? I’d love to know – drop me a comment below!